I’ve bitched on these pages about the incompetence and indifference that I encounter in my daily life…whether with the post office, cell phone service providers, banks, etc. These incidents are the hazards of modern life that we all deal with by gritting our teeth and kvetching to our spouses or friends over a beer at [...]
Entries Tagged as 'Customer Support Tales'
January 15th, 2009 · 2 Comments
January 14th, 2009 · No Comments
The Post Office is one of those government entities that people love to hold up as models of bureaucracy, inefficiency and incompetence. Historically, I’ve been a contrarian about this, because except for one letter that arrived late about 20 years ago, I had never had a single problem with postal delivery. Then I moved to [...]
December 3rd, 2008 · 1 Comment
We have internet access at home via Time Warner Roadrunner. Since cable internet access time can vary depending on the current load, I wanted to find out two things: what is the maximum Mbps of our service (the package we have only lists “high speed internet” which doesn’t jive with any of the verbiage of [...]